Session Timeout Warning

Your session is about to time out.

If you are working on an application and do not select 'Continue', your application will be saved up to the last screen you finished. You can come back and finish your application by using your Georgia Gateway account. Unfinished applications will be deleted after 60 days.

If you are working on reporting a change and do not select 'Continue', your change report will be saved up to the last screen you finished. You can come back and finish your change report by using your Georgia Gateway account. Unfinished change reports will be deleted after 24 hours.

If you are working on a renewal and do not select 'Continue', your renewal will be saved up to the last screen you finished. You can come back and finish your renewal by using your Georgia Gateway account. Unfinished renewals will be deleted after 24 hours.

If you are requesting that your case be closed or if you are submitting an inquiry and do not refresh, you will be logged out and you will need to start over to report the change or submit the inquiry. Any information you have entered will be lost.

To logout now, select 'Exit'.

If you want to continue with this session, select the 'Continue' button now.

Forgot User ID

If you have questions, please call the Customer Support Center 1-877-423-4746 for help.

Fields marked with ( * ) are mandatory and must be answered before moving forward.
Step 1: Retrieval Method
* Please select the method by which you would like to retrieve your User ID.
If you enter your Email Address, you will receive a One Time PIN (OTP) via an email sent to your Email Address available on your account. Please check your Junk or Spam email folder if you cannot find the email with the One Time PIN (OTP).

By entering your Mobile Phone Number, you are confirming it is okay for Georgia Gateway to send a One Time PIN (OTP) via text message to you regarding your Georgia Gateway account. Please know you will receive one message per request. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. I acknowledge that there is no expectation of privacy in any Email and SMS communication that I send and receive.

If you select Security Questions, then you will need to answer two security questions. Note that a Client ID must be entered in the section below to retrieve your user ID with your security questions. If there are no cases linked to your account, you will not be able to access your account using the security question option.
Step 2: Personal Information
Please provide the following information to help us access your account.
Select the 'Continue' button to retrieve your User ID or 'Cancel' button to leave this screen.